Plumbing · Heating · Air conditioning
The phone rings. You're under the sink.
Every plumber knows the dilemma: the customer in front of you deserves your full attention — and the caller you're missing might be this month's biggest job. tellmachines answers both.
Calls come at the worst time
Under the sink, on the roof, elbow-deep in a boiler. By the time you call back, many customers have already booked the next company.
Emergencies can't wait
A burst pipe at 2 a.m. is exactly the call you must not miss — and exactly the one that lands on voicemail.
Scheduling eats your evenings
Callbacks, appointment ping-pong, "when could you come?" — administrative time you never invoice.
How it sounds
The 2 a.m. water damage call
Your agent recognizes urgency, keeps the customer calm, and gets the emergency to you — while routine requests wait politely until morning.
Miller Plumbing, good evening! How can I help?
Water is coming out from under my washing machine, it won't stop!
That sounds urgent — first: please close the shut-off valve behind the machine, turning clockwise. I'm forwarding you to our emergency line right now. May I have your address?
For your business
Three things that help from day one
Emergency routing
Real emergencies are transferred live to your on-call phone. Routine requests become tidy callback notes for the morning.
Appointments in the call
The agent checks your calendar and books the maintenance visit right in the conversation — confirmed to the customer.
Your services, your area
Learned from your website: what you do, where you drive, what an emergency call-out costs. No generic answers.
Do the math
What do missed calls cost you?
Preset with typical numbers for your industry — adjust the sliders to your business.
potential revenue lost per month
From €129/month plus VAT
Hear your own agent — right now
Enter your website, wait about three minutes, and talk. In the browser or as a call to your phone.